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Q: Is it safe to use my credit card on-line?
A: Yes. We use secure servers. This technology is trusted by all major internet retailers,
banks, and brokerage houses.
Q: Can I order by phone or by Mail?
A: Yes. Please read Phone/Mail Orders for complete instructions.
We check out through our Secure Server. All data transferred between your browser
and our store will be encrypted. However if you wish to make your purchase offline click here
Q: How will charges appear on my credit card bill?
A: Your credit card will be charged by “Tdst Inc.”
Q: Do you sell or share my personal information with any third party?
A: Absolutely not! Your privacy is our utmost concern. See complete Privacy Statement.
Q: How long does it take to receive an order?
A: Standard shipping usually takes 3-5 business days within the U.S. Express shipping options are available. For more info please see Shipping & Handling.
Q: Can I cancel or make a change to my order?
A: Orders are processed and routed very quickly. Because of the high volume and speed orders are processed, it is almost impossible to stop or change an order after it has been submitted.
Q: Do you accept C.O.D. payments?
A: No. All orders must be paid for before they are shipped.
Q: Can I pay with check or money order?
A: Yes, Click here For instructions.
Q: How much does shipping cost?
A: Shipping charges are based on the weight of your order, destination, and shipping method selected.
Charges are calculated on-line after you enter your shipping address.
Orders totaling over $99 receive free standard shipping within continental U.S.
Q: Do you have a print catalog?
A: Not at the current time. Our on-line catalog has over 3000 products with pictures and descriptions.
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